Shipping
Choose how you receive your keyboard. Available options and the final shipping cost are shown when you enter your destination at checkout, before you pay.
Shipping within Chile
We work with Blue Express for home delivery and pickup locations, depending on coverage at your destination. Express and Priority services appear when the carrier offers them for your address.
Home delivery
Enter your full address, municipality and a contact phone number. Before you pay, you can review the cost and the estimated arrival date provided by the carrier.
Pickup at a Blue Express location
If pickup locations are available for your destination, you can choose this option and select a convenient location at checkout. Collect your order when tracking shows it is ready, and check the pickup requirements and collection deadline provided by Blue Express.
These locations are part of the carrier’s network; they are not Zelvoq stores or Zelvoq pickup addresses.
Delivery times
Transit dates are estimates and depend on the service, destination and carrier operations.
International shipping
We ship worldwide. You can see the shipping cost when you enter your destination at checkout, before you pay. If your destination is not listed, contact us to discuss shipping options.
Customs and taxes
The shipping amount shown at checkout should not be taken as a calculation of destination taxes or customs charges. Check your country’s import requirements and contact us if you need to clarify what shipping includes before buying.
Ordering several keyboards together? Contact us before you pay so we can check shipping based on the package weight and dimensions. We can also help confirm the service, tracking or delivery time for your country.
Tracking and support
Once your order has shipped, you can check the tracking available for your shipment. If there is a delay, damage or a delivery issue, contact us with your order number; include photos if they help explain the problem.
Check your details and your selected pickup location before paying. If you notice an error after buying, let us know as soon as possible so we can check whether we can still correct it before shipping.